Frequently Asked Questions
Quick answers to common questions about GotGame products, shipping, and returns.
General
What is GotGame? GotGame is a premium sportswear brand with custom teamwear and 3D personalization.
Where are you based? We are based in the Philippines and ship nationwide and internationally.
Orders
Can I update my order? Contact support as soon as possible. Changes are only possible before processing.
How do I know my size? Visit our Size Guide page for measurement references.
Shipping & Returns
How long is delivery? Usually 3-7 business days for local deliveries, depending on location.
Do you accept returns? Yes, returns are accepted for eligible items. See our Returns page for details.